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dc.date.issued2015-05-14
dc.identifier.urihttp://hdl.handle.net/20.500.11777/936
dc.description.abstractAn unbalanced Performance Measurement System tied to employee compensation, may lead to dysfunctional behaviors, with consequent sub-optimization of business units inside a corporation and an impact to overall business performance. • We analyze the orders-revenue-profit axis inside a consulting business, with actors who are measured independently, belonging to different business units. • As a result, each actor optimizes and takes care of his own set of measures, with consequential damage to the enterprise as a whole. • We compare two success maps, actual and desired, and propose a new set of metrics based on principles of Lean Enterprise Value, more aligned to the overall strategy of a Consulting business unit inside a multinational technology company.en_US
dc.language.isoInglésen_US
dc.subjectPerformance Measurement Systemen_US
dc.subjectConsulting Business Uniten_US
dc.subjectLean Enterprise Valueen_US
dc.titleUse of lean enterprise value principles in the design of a performance measurement system for a consulting business unit to avoid dysfunctional behaviorsen_US
dc.typeArtículoen_US
dc.contributor.authorMercado Díaz, Leopoldo
dc.date.accessioned2015-05-14T15:31:13Z
dc.date.available2015-05-14T15:31:13Z


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